For nearly a decade, I have steadily grown to manage the strategic vision and day-to-day operations of a Technology Help Desk serving all Faculty, Staff and Student populations across a distance education and residential University experience. As a passion, I strive to enhance my High Tech Leadership by enabling yours. I have achieved this professional growth through roles as User Liaison, Assistant Manager, Help Desk Coordinator and currently, Director. Successful hard work, dedication to purpose and continuous skill set improvements have allowed me these professional opportunities. In turn, these opportunities allow me to help you.
Additionally, I continue a determined path to personal growth. Having purchased my first home in Goffstown, NH in 2013 and married to successful podcast author Mara Macul Mendes in 2008, I has achieved many lofty personal goals making a lot of room for new growth!! Work-Life Balance is a constant work in progress.